Once we receive your item we will process your return within 3 working days and then refund or exchange the item as requested. We offer a 100 day returns policy from the day you purchased your item. Once we receive your returned item we will send out the new size for free.
To complete your return:
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- If you believe the item is faulty then please contact us before sending it.
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Royal Mail aim to deliver the next day but it is not a guaranteed service. UK standard delivery only £3.50 or FREE over £49. Orders made after 2pm, on a weekend or on a bank holiday will be dispatched the next working day (Mon-Fri). Express Delivery (our £4.90 option) – Friday 19th December Standard Delivery (our free or £3.50 option) – Wednesday 17th December
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Re not 100% happy with your item when you receive it or just changed your mind, follow our simple steps to return it for a refund or exchange it. No problem, you are covered by our 100 day returns policy, continue reading to find out more! For our full delivery and returns policy please click here. We offer simple UK returns via Royal Mail within 60 days.
- Once we receive your item we will process your return within 3 working days and then refund or exchange the item as requested.
- We have partnered with EVRi to offer you a cost-effective and tracked way to return items.
- „Do you offer free returns?“ – No, we do not offer free returns.
- Royal Mail aim to deliver the next day but it is not a guaranteed service.
- Once we receive your returned item we will send out the new size for free.
- For our full delivery and returns policy please click here.
- Stay up to date and be the first to know about exclusive offers and all the latest Blue Tomato news.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines. Verification can help ensure real people are writing the luckygem reviews you read on Trustpilot. Find out how we combat fake reviews. Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews. Companies can ask for reviews via automatic invitations.
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